Website Privacy Policy, Client Data Use, and Security Practices
| Effective Date | October 2, 2025 |
| Company | IntelSafari LLC (“IntelSafari,” “we,” “us,” or “our”) |
| Address | 10401 Montgomery Pkwy NE, Suite 1A, Albuquerque, NM 87111 |
| Toll-free | +1-800-214-7644 |
| info@intelsafari.com | |
| Website | www.intelsafari.com |
IntelSafari values privacy, transparency, and trust. This Privacy Statement & Security document explains what information we collect, how we use it, when we share it, how we protect it, and what choices may be available to you when you use our website, request travel planning services, communicate with our team, or travel with us.
This document applies to IntelSafari’s website, inquiry forms, newsletters, marketing communications, trip planning services, booking support, client communications, travel documents, and related online or offline interactions with IntelSafari (collectively, the “Services”).
Important: For readability, client resource links and legal reference links are organized separately at the end of this document. Those links are provided for convenience and do not interrupt the policy language below.
1. Scope and Acceptance
By using IntelSafari’s website or Services, contacting us, submitting an inquiry, subscribing to communications, requesting a quote, making a booking, or traveling on an IntelSafari-arranged trip, you acknowledge this Privacy Statement & Security document.
If you do not agree with the way we handle information as described here, please do not use the website or submit personal information to IntelSafari. Certain information may be necessary for us to plan, quote, book, or operate your trip. If you choose not to provide required information, we may be unable to deliver some Services.
This Privacy Statement is not intended to create contractual rights beyond those required by applicable law. It works together with IntelSafari’s Terms & Conditions, website terms, booking documents, supplier terms, and any specific privacy notice provided at the time information is collected.
2. Definitions
- “Personal information” or “personal data” means information that identifies, relates to, describes, can reasonably be linked to, or could reasonably identify a person or household, depending on applicable law.
- “Non-personal information” means information that does not identify you directly, including aggregated, de-identified, or anonymized information used for analytics, reporting, service improvement, and business planning.
- “Sensitive information” may include passport data, government identification, health-related details, accessibility needs, dietary restrictions, payment-related data, precise travel information, or other information treated as sensitive under applicable law.
- “Client,” “traveler,” “you,” or “your” means any website user, inquiry submitter, newsletter subscriber, traveler, travel companion, travel advisor, partner, job applicant, or other person interacting with IntelSafari.
- “Supplier” means independent third parties involved in travel services, including lodges, camps, hotels, airlines, cruise lines, transfer operators, activity providers, park authorities, destination management companies, guides, and permit offices.
3. Information We Collect
3.1 Information you provide directly
We collect information you choose to provide when you complete a form, request a quote, start a trip inquiry, subscribe to a newsletter, communicate by phone or email, work with a travel advisor, make a booking, join a trip, apply for a role, participate in a promotion, or contact support.
- Identity and contact details, such as name, title, email address, phone number, postal address, country of residence, and preferred contact method.
- Travel planning details, such as preferred destinations, dates, budget range, travel style, accommodation preferences, rooming details, interests, celebration notes, special occasions, and trip goals.
- Traveler details needed for trip operations, such as passport names, birth dates, nationality, passport numbers, passport expiry dates, emergency contacts, flight details, rooming lists, and companion information.
- Health, dietary, mobility, and accessibility information, such as allergies, dietary requirements, pregnancy information you choose to disclose, medical needs, fitness limitations, mobility constraints, and assistance requirements.
- Payment-related information. We may receive limited payment confirmation details, billing contact data, last four digits, tokens, or transaction records from payment processors. IntelSafari does not intentionally store full card numbers on its own systems.
- Communications and content, including emails, messages, social media communications, reviews, survey responses, uploaded documents, testimonials, images, and any other information you choose to share.
- Business, partner, or applicant information when you contact us as a travel advisor, supplier, media contact, business partner, or job applicant.
3.2 Information collected automatically
When you use the website or digital Services, we and our service providers may collect technical and usage information automatically.
- Usage data, such as pages viewed, links clicked, form interactions, session duration, referring pages, search terms, timestamps, and general browsing activity.
- Device and browser data, such as IP address, browser type, browser version, operating system, device type, screen resolution, language settings, mobile network information, and device identifiers.
- Approximate location derived from IP address or similar technical information.
- Transactional or inquiry data, such as inquiry source, trip type, booking status, price range, payment status, or date of transaction.
- Security and diagnostic data, such as log files, error reports, authentication events, anti-fraud signals, and website performance data.
3.3 Information from other sources
We may receive information from travel advisors, travel companions, family members, corporate group organizers, suppliers, booking partners, co-branded partners, marketing platforms, social media platforms, advertising partners, review platforms, payment processors, address update services, and other lawful sources.
If you provide information about another traveler, companion, child, family member, employee, or group member, you confirm that you have authority or consent to share that information with IntelSafari for travel planning, booking, and related Services.
4. Cookies and Similar Technologies
IntelSafari and its service providers may use cookies, pixels, tags, SDKs, local storage, web beacons, and similar technologies to operate the website, remember preferences, improve usability, measure performance, protect against fraud, understand visitor behavior, and support marketing or advertising.
4.1 Types of cookies and technologies we may use
- Strictly necessary cookies that support core website functions, security, forms, page navigation, session management, and service delivery.
- Preference cookies that remember choices such as language, region, form progress, or display settings.
- Analytics and performance cookies that help us understand how visitors use the website and how pages perform.
- Advertising and measurement technologies that may help measure campaigns, build audiences, deliver relevant ads, avoid repeated ads, and understand campaign effectiveness.
- Social media and embedded content technologies that may be used when you interact with social sharing features, videos, maps, reviews, or third-party embedded tools.
4.2 Managing cookies
You may manage cookies through your browser settings, device settings, platform controls, advertising preference tools, or any cookie preference tool made available on the IntelSafari website. Blocking all cookies may affect website functionality, form submissions, personalization, and service performance.
Because third-party tools are controlled by their respective providers, their privacy policies and opt-out tools may also apply. Resource links for major browser and advertising controls are listed at the end of this document.
5. How We Use Information
IntelSafari uses personal information for lawful business, travel, security, and client-service purposes, subject to applicable law and your choices.
- To respond to inquiries, provide travel advice, prepare proposals, customize itineraries, quote services, and communicate with you about your travel plans.
- To process bookings, manage payments, confirm services, issue travel documents, secure permits, coordinate suppliers, arrange flights, support transfers, and operate trips.
- To personalize the client experience, including trip recommendations, destination guidance, travel alerts, packing information, special requests, and on-the-ground support.
- To communicate service messages, booking updates, safety notices, payment reminders, itinerary changes, policy updates, and other non-promotional information.
- To send newsletters, trip inspiration, offers, events, and marketing communications where permitted by law and your communication preferences.
- To improve website design, content, user experience, products, service quality, trip planning processes, and business operations.
- To perform analytics, reporting, auditing, forecasting, campaign measurement, and internal business planning.
- To detect, prevent, investigate, and respond to fraud, abuse, security incidents, unauthorized activity, unlawful conduct, or misuse of the Services.
- To comply with legal obligations, enforce agreements, protect rights and safety, respond to lawful requests, maintain records, and defend or pursue legal claims.
- For any other purpose disclosed at the time of collection or with your consent.
We may use aggregated, de-identified, or anonymized information for analytics, reporting, trend analysis, service improvement, marketing insight, and other lawful business purposes.
6. How We Share Information
IntelSafari does not sell personal information in the ordinary meaning of selling a client list for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising, analytics, or marketing technologies. Where applicable, you may have opt-out rights described below.
We may share information as follows:
- With travel suppliers and destination partners as necessary to plan, book, operate, support, or modify your trip. This may include lodges, camps, hotels, airlines, cruise lines, transfer providers, activity operators, guides, park authorities, permit offices, emergency support providers, and destination management partners.
- With service providers that support our business, such as website hosting, CRM, email delivery, SMS delivery, analytics, advertising, payment processing, accounting, customer support, security, auditing, document management, cloud storage, and professional advisors.
- With travel advisors, group leaders, family members, companions, or representatives you authorize or who are reasonably involved in your booking.
- With government authorities, border agencies, courts, regulators, law enforcement, public health authorities, or legal claimants where required by law or reasonably necessary to protect rights, safety, property, or legal interests.
- With social media platforms, advertising partners, and analytics providers where permitted and subject to your choices and applicable law.
- With affiliates, successors, or transaction parties in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate safeguards.
- With the public or other users if you post content publicly, submit a public review, tag IntelSafari publicly, use social sharing features, or authorize publication of a testimonial or image.
- With your consent or at your direction.
Suppliers and third-party service providers may process information under their own terms and privacy policies. IntelSafari is not responsible for the independent privacy practices of third parties, but we aim to work with reputable partners appropriate for luxury travel services.
7. External Service Providers and Digital Tools
IntelSafari may use external service providers to operate the website, manage inquiries, measure performance, advertise responsibly, support client communications, process payments, and secure systems. The specific tools used may change over time.
7.1 Analytics and measurement
Analytics tools may collect cookie, usage, device, browser, and approximate location information to help us understand website performance, visitor behavior, campaign results, and content effectiveness.
7.2 Advertising and remarketing
Advertising and remarketing tools may help IntelSafari measure campaigns, reach people who have shown interest in safari travel, create lookalike or similar audiences where permitted, limit repetitive ads, and improve relevance. These tools may use cookies, pixels, hashed identifiers, or device data subject to applicable law and your preferences.
7.3 Payment processors
Online payments are handled by third-party payment partners. IntelSafari does not intentionally store full payment card numbers on its own systems. Payment processors may collect and process cardholder data according to their own terms, privacy notices, and security obligations, including applicable payment card standards.
7.4 reCAPTCHA and anti-abuse tools
IntelSafari may use anti-spam, bot-detection, fraud prevention, and form-protection services, including tools such as Google reCAPTCHA where shown on the website. These tools may process technical and usage data to help determine whether activity is legitimate.
8. SMS, Email, and Marketing Communications
If you opt in to receive email, SMS, or other marketing communications, IntelSafari may send destination inspiration, trip ideas, offers, event notices, planning reminders, and company updates. You may opt out of marketing emails by using the unsubscribe link in the message or by contacting us. You may opt out of SMS by replying STOP where supported.
Opting out of marketing does not stop service, safety, booking, payment, account, legal, or trip-related communications that are necessary to deliver the Services or manage your relationship with IntelSafari.
Message and data rates may apply for SMS/MMS. Message frequency varies. Mobile carriers are not liable for delayed or undelivered messages.
9. Children and Minors
IntelSafari’s website and online marketing are not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate consent. If you believe a child has provided personal information to us without appropriate consent, contact us and we will take reasonable steps consistent with applicable law.
For family travel, we may process information about minors when provided by a parent, guardian, family member, group leader, or authorized representative for trip planning and operation. This may include passport details, birth dates, dietary needs, rooming, medical or mobility information, and travel preferences necessary for the trip.
10. International Data Transfers
IntelSafari is based in the United States and may process information in the United States and other countries where we, our service providers, or travel suppliers operate. Those countries may have privacy laws that differ from the laws in your home jurisdiction.
Because African safari and global travel services require coordination across destinations, your information may be shared with suppliers, guides, lodges, airlines, cruise lines, permit offices, border authorities, and destination partners in countries included in or related to your itinerary.
Where required by law for EEA, UK, Swiss, or other protected data transfers, IntelSafari will rely on appropriate safeguards or lawful transfer mechanisms, such as contractual protections, consent, necessity for contract performance, or other permitted bases.
11. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this document, including providing Services, managing client relationships, maintaining booking records, supporting legal, tax, accounting, audit, insurance, dispute, security, fraud-prevention, and business-continuity needs, and complying with applicable law.
Retention periods vary depending on the type of information, the reason it was collected, legal requirements, supplier requirements, client relationship history, and operational needs. When information is no longer needed, we may delete it, anonymize it, de-identify it, or retain it in aggregated form.
12. Your Choices and Privacy Rights
Depending on where you live and the laws that apply, you may have rights to request access to your information, correction, deletion, portability, restriction of processing, objection to processing, withdrawal of consent, opt-out of certain marketing, opt-out of certain targeted advertising, opt-out of certain sales or sharing, and appeal of certain privacy-rights decisions.
12.1 General choices
- Email marketing: use the unsubscribe link in marketing emails or contact IntelSafari.
- SMS: reply STOP where supported or contact IntelSafari.
- Cookies and ads: use browser controls, device controls, platform settings, advertising opt-out tools, or any cookie preference tool made available by IntelSafari.
- Correction: contact us if your travel, contact, or account information is inaccurate.
- Deletion or access: contact us to request access to, correction of, or deletion of information, subject to legal, contractual, supplier, security, and recordkeeping exceptions.
- Authorized agents: where permitted by law, you may use an authorized agent, subject to verification requirements.
12.2 Verification
For privacy-rights requests, we may verify your identity and authority before responding. Verification may require confirming information we already hold, reviewing booking details, confirming email ownership, or requesting additional information reasonably necessary to protect your data from unauthorized access.
12.3 Appeals
Where applicable law gives you a right to appeal a denied privacy request, you may appeal by replying to our decision or emailing us with “Privacy Appeal” in the subject line. We will review and respond within the time required by applicable law.
13. U.S. State Privacy Disclosures
This section provides general state privacy disclosures for residents of states with applicable consumer privacy laws. The rights available to you depend on your state of residence and the scope of the law.
13.1 California privacy rights
California residents may have rights to know/access categories and specific pieces of personal information, correct inaccurate information, delete personal information, opt out of sale or sharing, limit certain uses and disclosures of sensitive personal information, and be free from discrimination for exercising privacy rights, subject to legal exceptions.
IntelSafari may use advertising and analytics technologies that could be considered “sharing” or “targeted advertising” under some privacy laws. Where required, we will provide an opt-out method or honor legally recognized opt-out signals to the extent required by law.
13.2 Colorado and similar state rights
Colorado residents and residents of other states with similar laws may have rights to access, correct, delete, obtain a portable copy of data, opt out of targeted advertising, opt out of certain sales, opt out of certain profiling, and appeal certain decisions, subject to exceptions.
13.3 Nevada privacy rights
Nevada residents may submit a verified request asking IntelSafari not to sell certain covered information as defined by Nevada law. Requests may be sent using the contact details below.
14. European, UK, and Swiss Disclosures
Where the GDPR, UK GDPR, Swiss privacy law, or similar data protection laws apply, IntelSafari generally acts as a controller for information collected through our website, inquiry process, client communications, and trip planning relationship. Suppliers and service providers may act as independent controllers or processors depending on the service.
14.1 Lawful bases
We process personal data using lawful bases that may include consent, contract performance, legitimate interests, legal obligation, vital interests, public interest, or another basis permitted by applicable law.
14.2 GDPR-style rights
You may have rights to access, rectify, erase, restrict processing, object to processing, data portability, withdraw consent, and lodge a complaint with a supervisory authority. These rights are subject to legal limits, travel-service requirements, supplier obligations, fraud prevention, security needs, and recordkeeping obligations.
14.3 Special category data
Health, dietary, mobility, accessibility, religious meal requests, or similar information may be treated as sensitive or special category data in some jurisdictions. We process such information only when necessary for travel planning, safety, service delivery, legal compliance, vital interests, explicit consent where required, or another lawful basis.
15. Information Security
IntelSafari uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, and destruction. No system, transmission, or storage method is perfectly secure, and we cannot guarantee absolute security.
15.1 Security framework and governance
IntelSafari’s security approach is designed around practical risk management for a travel business handling inquiry, booking, itinerary, and client-support information. Our controls are guided by recognized security concepts such as identifying risks, protecting systems, detecting incidents, responding to events, and recovering operations.
15.2 Technical safeguards
- Access controls based on business need and least-privilege principles.
- Multi-factor authentication where appropriate for sensitive systems.
- Encryption in transit and encryption at rest where appropriate and available.
- Firewalls, monitoring, logging, endpoint protection, and network-security controls where appropriate.
- Vulnerability management, software updates, patching, and periodic security reviews.
- Secure development and change-management practices for website and technology changes.
- Backups, restoration procedures, disaster recovery planning, and business-continuity measures.
15.3 Administrative safeguards
- Internal privacy and security policies appropriate to IntelSafari’s size and risk profile.
- Team training and awareness for handling client information responsibly.
- Vendor due diligence and contractual privacy or security obligations where appropriate.
- Incident response procedures for detecting, escalating, containing, investigating, and remediating security events.
- Records and audit practices designed to support accountability, legal compliance, and business continuity.
15.4 Incident response and breach notification
If IntelSafari reasonably determines that a security incident has compromised personal information, we will investigate, take reasonable containment and remediation steps, and notify affected individuals, regulators, or other parties as required by applicable law.
16. Payment Security
Payment card transactions are processed by third-party payment processors or banking partners. IntelSafari does not intentionally store full credit card numbers on its own systems. Payment processors are expected to comply with applicable payment card security requirements and their own privacy and security obligations.
You should review the privacy and security terms of any payment processor, bank, card issuer, or payment platform used to complete a transaction. IntelSafari may retain transaction records, invoices, limited payment confirmations, last-four-digit references, and related bookkeeping records as needed for business, legal, tax, audit, and dispute purposes.
17. Social Sharing, Reviews, Photos, and Public Content
If you post publicly, tag IntelSafari, submit a public review, share images, provide testimonials, or interact with social media features, your content may be visible to others and may be governed by the privacy policies of the platform you use.
IntelSafari may request permission to use client testimonials, reviews, images, or travel stories for marketing or editorial purposes. Where needed, we will obtain consent or follow the permissions described in the relevant booking documents, release forms, platform settings, or applicable law.
18. Third-Party Websites and Links
The IntelSafari website may link to third-party websites, suppliers, social media platforms, payment providers, travel resources, government websites, browser instructions, advertising opt-out tools, and partner pages. IntelSafari does not control and is not responsible for the content, security, privacy policies, or practices of third-party websites.
Client resource links are collected at the end of this document for ease of reference. Visiting those links may allow the third party to collect information about you under its own privacy policy.
19. Do Not Track, Global Privacy Signals, and Preference Signals
Some browsers and devices offer “Do Not Track” or privacy preference signals. The treatment of these signals varies by law and technical standard. IntelSafari will respond to legally recognized opt-out preference signals where required by applicable law and technically feasible. The website may not respond to all “Do Not Track” signals unless required by law.
20. Changes to This Privacy Statement
IntelSafari may update this Privacy Statement & Security document from time to time. The Effective Date shows the latest revision date. Material changes may be posted on the website, reflected in an updated policy, or communicated where required by law.
Your continued use of the website or Services after an updated version is posted means the updated version applies to information handled after the effective date, subject to applicable law.
21. Contact Us
For privacy, security, data-rights, cookie, marketing, or policy questions, contact:
| Company | IntelSafari LLC |
| Address | 10401 Montgomery Pkwy NE, Suite 1A, Albuquerque, NM 87111 |
| Toll-free | +1-800-214-7644 |
| info@intelsafari.com | |
| Website | www.intelsafari.com |
22. Security Summary for Clients and Partners
This summary is designed for travelers, travel advisors, suppliers, and partners who want a plain-language overview of how IntelSafari approaches data protection.
| Area | IntelSafari practice |
| Confidentiality | We restrict access to client information based on business need and use reasonable safeguards to reduce unauthorized disclosure. |
| Integrity | We maintain records, confirmations, and client communications to help keep booking and travel data accurate. |
| Availability | We use backups, vendor-supported platforms, and operational continuity planning to support client service. |
| Payments | Card payments are handled by payment partners; IntelSafari does not intentionally store full card numbers. |
| Vendors | We use service providers and travel suppliers to deliver Services and aim to select reputable partners. |
| Incidents | We investigate suspected incidents and provide legally required notices where applicable. |
23. Client Resource Links
The following links are separated from the main policy so clients can find related information without interrupting the privacy and security terms above.
23.1 IntelSafari main pages
23.2 Explore Tours
23.3 Holiday Styles
- Families Style
- Honeymooners
- Adventure Seekers
- Solo Traveler
- Group Journeys
- Special Interest
- Bush to Beach
- Culture & Heritage
23.4 Cruises
23.5 Our Story and company pages
- Who we are?
- Why Travel With Us?
- Accommodation
- Meet the Team
- Giving back
- Travel Agent
- FAQs
- In The Press
- Partnerships
- Careers
23.6 Privacy, cookie, advertising, and security references
- Google Privacy Policy – reference for Google tools and reCAPTCHA where used
- Google Terms of Service – reference for Google services where used
- Google Analytics Opt-out Browser Add-on – browser add-on for Google Analytics opt-out
- Meta Privacy Policy – reference for Facebook/Instagram tools
- LinkedIn Privacy Policy – reference for LinkedIn tools
- X Privacy Policy – reference for X/Twitter tools
- Digital Advertising Alliance Opt-Out – advertising choice tool
- Network Advertising Initiative Opt-Out – advertising choice tool
- PCI Security Standards Council – payment-card security reference
- NIST Cybersecurity Framework – security framework reference
23.7 Legal and regulatory references
- California Privacy Protection Agency – California privacy-rights reference
- California Attorney General – CCPA – California consumer privacy reference
- Colorado Attorney General – Colorado Privacy Act – Colorado privacy-rights reference
- Nevada Legislature – NRS 603A – Nevada privacy law reference
- European Commission – Data Protection – EU data protection reference
- UK Information Commissioner’s Office – UK privacy-rights reference
- S. FTC – Children’s Privacy – COPPA reference
