We accommodate our travelers’ dietary needs. Whether you require (vegetarian, vegan, gluten-free, kosher, halal), or have specific allergies or restrictions.

We just ask that you let us know your dietary requirements at the time of booking so we can make all the necessary arrangements in advance with our local partners, lodges, and guides to ensure your meals are safe, suitable, and enjoyable throughout your journey.

We offer a wide range of experiences — from relaxed wildlife safaris to more physically demanding adventures like Mount Kilimanjaro treks. For most of our journeys, you don’t need to be an athlete — just reasonably active, comfortable with walking and being outdoors, and open to occasional uneven terrain.

For more active adventures, such as gorilla trekking or high-altitude climbs, we recommend a moderate to high level of fitness. Our team will guide you through the physical demands of each itinerary and help you choose a trip that suits your comfort level.

It all comes down to your interests, comfort level, and how you like to travel. We make that process easy and personalized.

Our travel experts will take the time to understand what excites you — whether it’s wildlife, hiking, culture, or photography — and match you with the right trip.

Some trips are laid-back, like game drives with luxury lodges. Others are more active, like trekking Mount Kilimanjaro or gorilla tracking. We’ll help you choose based on your fitness and interest.

Every journey we offer is flexible. Want to mix safari with beach time? Prefer private over group travel? We’ll tailor your adventure to fit your style.

We handpick accommodations that enhance your experience — combining comfort, style, and location. Depending on your itinerary, budget, and preferences, you can expect a mix of the following:

• Luxury Safari Lodges
  

  These are our most exclusive accommodations, set in prime wildlife areas. Expect:

  • Spacious, beautifully designed suites or tents
  • Private decks, plunge pools, and stunning views
  • Gourmet meals, curated wines, and personal service

• Boutique Tented Camps

  Perfect for an immersive safari experience without sacrificing comfort:

  • Stylish canvas tents with real beds and ensuite bathrooms
  • Campfire dining under the stars
  • Close proximity to wildlife, often unfenced for authentic adventure

• Charming Hotels & Guesthouses

  In cities or towns like Arusha, Nairobi, or Zanzibar:

  • Comfortable rooms with local charm
  • Friendly service, local cuisine, and easy access to cultural sites
  • A relaxing base before or after your adventure.

• Beachfront Resorts & Villas

  For those who want to unwind post-safari:

  • Located on the coastlines of Zanzibar, Seychelles, or Kenya
  • White sand beaches, water activities, and spa services
  • Options from boutique hideaways to 5-star resorts

We personally inspect all properties to ensure they meet our standards for quality, cleanliness, safety, and hospitality. Whether you’re seeking pure luxury, authentic charm, or something in between — we’ll find accommodations that match your dream experience.

A double-sharing room occupancy means two guests share the same room, typically with one of the following sleeping arrangements:

Types of Double-Share Rooms

Double Bed:

• One large bed (usually a queen or king) shared by two people.
• Ideal for couples or close companions.

Twin Beds:

• Two separate single beds in the same room.
• Perfect for friends, siblings, or solo travelers sharing a room but wanting their own space.

Key Things to Know

• Shared room:
  The total cost of the room is split between the two occupants, making it more economical than booking separate rooms.
• Booking with a Companion:
  If you’re traveling with a friend, partner, or family member, you can request to share a room when booking.
• Solo Travelers:
  If you’re traveling solo and choose to be matched with another solo traveler of the same gender to share a room, many tour companies (including IntelSafari) offer this option to avoid a single supplement.
• Private Single Room Option:
  If you prefer not to share, you can usually request a single room for an additional fee (called a single supplement).

We recommend booking your trip 6 to 12 months in advance — especially if you’re planning to travel during peak seasons or want to secure space at high-demand lodges and camps. Here’s why:

6–12 Months Ahead (Highly Recommended)

• Best selection of accommodations and safari camps
• Availability on popular routes, especially for Kilimanjaro climbs or Great Migration safaris
• More time to prepare (visas, vaccinations, training for trekking, etc.)
• Early booking discounts may apply

3–6 Months Ahead (Still Possible)

• Good for shoulder seasons or flexible travelers
• Fewer options for popular lodges and experiences
• Best to confirm quickly once you’ve chosen your travel dates

1–3 Months Ahead (Last-Minute Travel)

• We can still create a fantastic trip, but options may be limited
• Ideal for short getaways or if you’re open to alternative routes or accommodations

Special Note for Group or Holiday Travel:

If you’re traveling over Christmas, New Year, or summer holidays (June–August), book at least 9–12 months in advance.

At IntelSafari, we’re happy to help you plan whenever you’re ready — but the earlier you book, the more flexibility and value we can offer.

Absolutely! At IntelSafari, we’re happy to help you arrange pre-tour and post-tour hotel nights to ensure your experience is as smooth and comfortable as possible.

Whether you’d like to:

• Arrive a day early to adjust to the time zone
• Relax after your adventure before flying home
• Explore more of the region at your own pace

…our team will assist with recommending and booking hotels that match your travel style and budget. We also help coordinate airport transfers, extra excursions, or private time to unwind before or after your main tour, and the cost will be added to your tour cost.

For reservations, call 800-214-7644 or contact your Travel Advisor to book today.

 Reservation Sales Center hours:

• North America Mountain Time Zone
• ( MST: UTC-7 – Phoenix, AZ time)

Monday, Tuesday, Thursday, Friday : 9:00 AM –  8:00 PM

Wednesday: 10:00 AM – 9:00 PM

Saturday: 9:00 AM – 5:00 PM

Sunday: Closed.

A lot. We believe in transparent, value-driven travel experiences. While the exact inclusions may vary depending on your specific itinerary, here’s what’s typically included in the tour price:

• Tailor-Made Itinerary Planning
  Customized trip itinerary, designed around your interests and travel style.
• Accommodation
  Hand-picked stays at lodges, boutique hotels, luxury camps, or eco-resorts—all vetted for quality and comfort.
• Transportation
  All in-country transfers, including:
  • Airport meet & greet
  • Domestic flights (when applicable)
  • Private drivers or 4×4 safari vehicles
• Meals
  Daily meals as specified in your itinerary—often full board during safaris (breakfast, lunch, dinner).
• Guided Activities
  Expert-led tours, game drives, bush walks, cultural visits, and park entrance fees as outlined in the itinerary.
• Private Guides & Trackers
  Knowledgeable local guides throughout your journey—many are wildlife experts and community ambassadors.
• 24/7 On-the-Ground Support
  Our customer care team and local partners are always available for real-time assistance.
• Conservation Contribution
  A portion of your trip helps support conservation and community initiatives through our 1% Giving Back program.

What’s Not Typically Included

 Not so much:

• Flights- International airfare (unless arranged upon request)
• Some meals – you’ll find a breakdown of how many meals are included (breakfasts, lunches, and dinners) on each trip
• Travel insurance (highly recommended), we do not sell insurance as we prefer to leave this open for you to find a policy that best suits you and your travel plans. We can recommend some options if you would like
• Visa fees – if applicable to the destination
• Gratuities for guides and staff
• Extras– Optional excursions or add-ons not listed in your final itinerary
• Personal expenses (e.g., laundry, drinks not included in meals)

Yes, a deposit is required to secure your booking. Once you’re satisfied with your itinerary and ready to confirm, we’ll request:

• A trip deposit, plus
• Full payment for any services that must be secured immediately, such as internal flights or special permits.

The remaining balance is typically due 100 days prior to departure. In some cases—particularly for travel during the Festive Season or peak demand periods—we may request an earlier final payment.

If you are booking an adventure that is less than 100 days from departure, you will be required to pay the full amount at the time of booking.

How much is the deposit?

Deposits are £200/ US $300/ €250/ CA $350/ AU $400 and are non-refundable. However, deposits are transferrable up to 60 days before departure.

We strongly recommend purchasing comprehensive travel insurance at the time of booking. Life can be unpredictable, and travel insurance offers valuable protection in case you need to cancel or adjust your plans unexpectedly.

If IntelSafari must cancel your trip for any reason, we are committed to offering flexible and fair solutions. You will have the option to choose one of the following:

• A complimentary transfer to a future departure of the same destination
• A complimentary transfer to a future trip of equal value in a different destination
• A full refund, processed within 14 days

Your satisfaction and peace of mind are our top priorities.

Fees and Cancellations

If you choose to cancel your booking, charges will apply based on how many days before the tour start date the cancellation is made:

• 90+ days: Retention of deposit
• 45–89 days: 50% of the tour balance or deposit—whichever is greater
• 30–44 days: 75% of the total tour cost
• 0–29 days: 100% of total tour cost (non-refundable)

Can I Transfer My Booking?

Yes, we offer the flexibility to transfer your booking to a different date or adventure if your current tour is 60+ days away from departure.

Transfer Fee:

A $95 USD administration fee (or equivalent in your currency) will apply to all booking transfers.

 Why the fee?
Our local suppliers require this charge to cover the time-intensive administrative process involved in transferring your booking—similar to changing airline or train tickets.

If you have any questions or would like assistance, our team is here to help guide you through the process.

All our tours are crafted for discovery, comfort, and connection. Whether you’re tracking wildlife across the Serengeti or climbing Mount Kilimanjaro, here’s what you can expect:

Expertly Planned Itineraries

Each day is thoughtfully designed to balance iconic highlights, authentic local experiences, and leisure time. You’ll always know what’s ahead—but still have room for a little adventure.

Small Groups or Private Travel

Enjoy a more intimate travel experience. Our group sizes are small, or you can book a private tour tailored just for you—ideal for families, couples, or solo travelers.

Top Local Guides

Our handpicked local guides are passionate experts. They go beyond facts to share stories, traditions, and personal insights—making your journey truly immersive.

Comfortable Accommodations

Stay in hand-selected lodges, boutique camps, or well-rated hotels—places chosen for comfort, location, and character.

Seamless Logistics

Leave the details to us. All transport, transfers, permits, and entry fees are handled. You focus on exploring—we’ll manage the rest.

Delicious Local Cuisine

Meals are an experience in themselves. Enjoy local flavors, curated dining spots, and options for dietary needs. From bush breakfasts to sunset dinners—food is part of the story.

Unforgettable Moments

Whether it’s watching elephants at dawn, meeting Maasai elders, or standing on Africa’s highest peak, our tours are packed with moments that stay with you long after you return home.

Flights & Airport Transfers:

International Flights
International airfare is not included in our tours. Since our travelers join us from all over the world, everyone books their own flights and meets on Day 1 of the adventure. Need help choosing the best route? Our team is happy to assist you with advice or recommendations. We also suggest using tools like Skyscanner or Google Flights to compare fares.

Domestic Flights
Where internal flights are essential to the journey, we include them in your trip package. Otherwise, we aim to minimize air travel to give you more time to explore on the ground.

Arrival Transfers

• If you arrive on Day 1 of your tour or book a pre-night at the same starting hotel, your airport transfer is included.
• If you stay elsewhere before the tour or arrive by other means, you’ll need to arrange your own transfer.

Our transfers are private and reliable, though you may be grouped with fellow travelers arriving around the same time. A short wait at the airport might be required.

Booking Your Adventure
Please ensure you book your trip using your full name as it appears on your passport. These details are used to confirm all arrangements—including internal flights—so accuracy is essential.

Passport Validity
We recommend that your passport is valid for at least 6 months from your departure date.

Entry Requirements
Visa and entry requirements vary depending on your nationality and destination. We strongly recommend checking the official government travel advice for your country well in advance to avoid any issues at immigration.

Travel insurance is mandatory and forms part of your contract with IntelSafari. You are responsible for securing a personal insurance policy that covers you for the entire duration of your trip.

What Your Insurance Must Cover:

• Personal accident, injury, and emergency repatriation
• All medical costs, including Covid-19 coverage
• Trip cancellation (pre- and post-departure, including for Covid-19)
• Trip curtailment and travel delays
• Baggage loss, theft, or damage
• All activities listed in your itinerary
• Pre-existing medical conditions (if applicable)
• Personal liability (optional but recommended)

If you’re traveling within your home country, please confirm that your policy includes emergency medical coverage.

When to Purchase Travel Insurance:

You should purchase your policy as soon as you’ve:

• Paid in full for your IntelSafari trip
• Booked your flights

Note: Most policies have a 24-hour waiting period before they become active, so plan ahead.

Important Reminders:

• Ensure no exclusions apply to the activities on your trip (e.g., hiking, safaris, extreme sports).
• Declare any underlying medical conditions and optional adrenaline activities for proper coverage.
• If using a credit card insurance policy, confirm that it meets all requirements and provides:
  • A valid policy number
  • A 24/7 emergency contact number

Proof of Insurance Is Required

Before travel, you will need to provide:

• Your insurer’s name
• Policy number
• An emergency contact number

This is submitted through your onboarding checklist and is mandatory before departure.

Need Help Finding Coverage?

While IntelSafari does not sell insurance, we recommend Insured Nomads—a trusted partner known for exceptional coverage and care for our clients.

IntelSafari does not assist directly with visa applications, but we are here to support your process in every way we can.

What We Can Provide:

Once your adventure is confirmed, we’ll gladly share important details to help with your visa application, including:

• Hotel names and addresses
• Contact numbers
• Arrival and departure information

Our Customer Experience team is also available to provide anything you may need once you’ve booked your trip.

Need Help with Visa Requirements?

We’ve partnered with Sherpa, a trusted visa support service, to help you check the entry requirements for your specific destination(s).

We recommend checking visa requirements early and applying well in advance of your travel date.

While we are not medical professionals and cannot offer personalized health advice, your safety and well-being are very important to us. Below are general tips to help you prepare for a healthy and enjoyable journey.

Consult a Healthcare Professional

We strongly recommend visiting your doctor or travel clinic at least 8 weeks before your departure. This ensures you have enough time to:

• Receive recommended vaccinations
• Discuss destination-specific health risks
• Obtain any travel medications or prescriptions if needed

Stay Informed: Official Medical Resources

Check your government’s travel health advisory for the latest updates:

• UK Residents – NHS Fit for Travel
• US Residents – Centers for Disease Control and Prevention (CDC)
• Australian Residents – Smartraveller – Health Advice

Review Travel Safety Guidance

Before departure, check your government’s travel safety advice:

• UK – FCDO Travel Advice Foreign, Commonwealth & Development Office (FCDO) Travel Advice
• US – US Department of State US Department of State Travel Advice
• Australia – Smartraveller

Medication Tips

• If you take prescription medication, be sure to have enough to last your entire trip, plus extra in case of delays.
• Carry a copy of your prescription with you if needed while abroad.
• Store medication in original packaging and in your carry-on bag.

We’re here to support your planning journey. For any destination-specific questions or logistical support, our Customer Experience team is just a message away.

As of 2024, IntelSafari no longer requires proof of Covid-19 vaccination or a signed Travel Well Pledge for participation in our tours. However, this policy is subject to change based on global health developments or local regulations.

Guest safety remains our top priority. While traveling with IntelSafari, all guests are expected to follow local health and safety protocols as required by public health authorities or our supplier partners.

To support the well-being of fellow travelers and the communities we visit, we encourage everyone to:

• Monitor your own health throughout the journey
• Practice regular handwashing and use hand sanitizer
• Wear a mask if feeling unwell while seeking further care

By joining an IntelSafari tour, guests agree to take personal responsibility for their health, respect the health of others, and cooperate with the IntelSafari team and partners at all times.

We appreciate your understanding and shared commitment to safe, respectful travel.

Once your final payment has been received and processed, you’ll receive a comprehensive tour package by email. This package includes:

• Detailed day-by-day itinerary
• Packing tips and suggestions
• Visa and entry requirements
• Travel insurance guidance
• Essential pre-departure advice

Additionally, around 30 days before your adventure begins, your full itinerary will be available, keeping everything you need at your fingertips.

Need help or have questions before then? Our team is always here to assist.