IntelSafari LLC — Privacy Policy & Security Page
Effective Date: October 2, 2025
IntelSafari LLC (“IntelSafari,” “we,” “us,” or “our”) values your privacy and handles your information with care and pursuant to applicable laws. This Privacy Policy explains what personal information we collect via our website (www.intelsafari.com), mobile experiences, and related products and services (collectively, the “Services”), how we use and share it, our security practices, and the choices available to you. By using the Services, you agree to this Privacy Policy.
We may change this Privacy Policy from time to time by posting a revised version on this page. Please review it periodically. The Effective Date above reflects the latest revision. This Privacy Policy is not a contract and does not create any contractual rights or obligations.
If you are a California resident, please review “Your California Privacy Rights (CCPA/CPRA)” below. If you are located in the European Economic Area (EEA), the United Kingdom (UK) or Switzerland, please review “European Disclosures (GDPR)” below.
1) The Information We Collect
- Information You Provide to Us
We collect information you provide directly, such as when you request a reservation or brochure, create an account, join a trip, message us, fill out forms, take part in promotions, make a purchase, apply for a job, communicate via social media, or contact support. This may include: name, email, postal address, phone number, payment details (handled by our payment partners), government identification (e.g., passport data for reservations), health or accessibility information (e.g., allergies, dietary needs, mobility requirements), and any other information you choose to provide. We may collect information offline (e.g., by phone with our specialists or in person at events/trips).
- Information Collected Automatically
When you use the Services, we automatically collect:
- Usage data: interactions, pages viewed, timestamps.
- Transactional data: reservation or purchase details, price, date, and location.
- Log/technical data: IP address, browser/app type and version, device identifiers, OS, language, referring/exit pages.
- Device data: hardware model, OS version, screen resolution, mobile network info—used to ensure Services function properly.
- Approximate location: derived from your IP address.
- Cookies & Similar Technologies
We and our service providers use cookies, SDKs, pixels, tags, and web beacons to operate and secure the Services, remember preferences, personalize content, and measure performance and campaigns. See Your Choices below for how to manage cookies and analytics preferences.
- Information from Other Sources
We may receive information about you from third parties, such as address and email update services, travel partners (e.g., co-branded or booking partners and travel advisors), and marketing cooperatives, consistent with law and your choices.
2) How We Use Your Information
Subject to applicable law, we use personal information to:
- Provide the Services you request: process bookings and payments; personalize itineraries; deliver trip documents; offer support; send service, safety, and account notices.
- Marketing & communications: send IntelSafari news, trip offers, and events (you can opt out anytime—see Your Choices).
- Personalize experiences: tailor content and offers based on your interactions.
- Business operations: research and analytics; auditing; security monitoring and fraud prevention; debugging and quality assurance; new product/service development; understanding usage trends; measuring campaign effectiveness; protecting our rights, property, users, or the public; and complying with legal requests.
- Consent or other disclosures explained at the time of collection or subsequently agreed by you.
We may use aggregated or de-identified data for any purpose and may retain records as required by law, to protect our rights, for fraud prevention, for analytics and improvement, or as needed to provide Services you requested.
3) How We Share Information
Subject to applicable law and your choices, we may share information with:
- Affiliates and subsidiaries (if any) for compliant, disclosed purposes.
- Vendors and service providers (e.g., hosting, analytics, customer support, payment processing, email/SMS delivery, security, auditing).
- Co-branded and booking partners, travel agents, in-destination operators (e.g., lodges, transportation, activity providers) as necessary to fulfill your trip.
- Advertising/measurement partners (see Advertising & Analytics).
- Governmental or legal authorities as required by law or to protect rights and safety.
- Other users/the public when you post content in public areas or use social-sharing features.
- With your consent or at your direction (e.g., with a travel companion or advisor you authorize).
- Business transfers: in connection with a merger, acquisition, financing, asset sale, or similar transaction, subject to confidentiality and, where required, notice.
We may also participate in reputable marketing cooperatives to help tailor offers; you can opt out (see Your Choices).
4) Advertising & Analytics by Others
We allow third-party analytics and ad partners to collect information (via cookies, pixels, device identifiers) about your use of our Services and other sites/apps to measure performance and deliver interest-based ads. Some partners also use “signals” that associate session data with signed-in, consented users to provide aggregated, privacy-preserving insights (e.g., demographics, interests) and enable audience management features. You can manage many of these settings in your browser/device and via ad-preferences dashboards provided by major platforms. (Regulators increasingly require clear consent and opt-out choices for behavioral advertising, especially in the EU/EEA/UK.) Reuters+1
5) Social Sharing Features
The Services may include social sharing tools (e.g., to share a page or media). Your use of these features may allow the social network and your connections to view certain actions, and is governed by the third party’s privacy policy.
6) SMS (Text) Messaging Policy
If you opt in to receive texts, we may send informational or promotional SMS/MMS to your mobile number (e.g., pre-trip assistance, reminders, offers). Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out; HELP for help. Mobile carriers are not liable for delayed or undelivered messages. For assistance, contact +1-800-214-7644 or info@intelsafari.com.
7) Minors
We process information about minors only as needed to provide Services (e.g., when a minor is a registered guest on a trip) and otherwise do not knowingly collect personal information from children under 13 online. If you believe we have collected information from a child under 13, please contact us; we will take appropriate steps consistent with COPPA. Federal Trade Commission+2Federal Trade Commission+2
8) International Data Transfers
IntelSafari is based in the United States and may process data in the U.S. and other countries that may not offer the same level of protection as your home jurisdiction. Where required (e.g., for EEA/UK/Swiss personal data), we rely on appropriate safeguards (such as Standard Contractual Clauses) or other lawful transfer mechanisms. European Commission
9) Your Choices
- Email marketing: You may opt out of marketing emails by using the unsubscribe link in those emails. We may still send non-promotional messages (e.g., service, safety, or account notices).
- Cookies/ads: You can set your browser to block or alert you about cookies. Some platforms provide ad-preference dashboards to limit interest-based advertising.
- Access/Correction/Deletion: You can request access to, or correction or deletion of, certain personal information, subject to legal exceptions (see regional sections below).
- Co-ops/partners: You can ask us to stop sharing personal information with marketing partners for their own direct marketing.
- Do Not Track: Our Services do not currently respond to browser “Do Not Track” signals.
10) Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have rights to: know/access categories and specific pieces of personal information; correct inaccuracies; delete personal information; opt-out of “sale” or “sharing” (for cross-context behavioral advertising); and limit use/disclosure of sensitive personal information, subject to exceptions. We will not discriminate against you for exercising your rights. You can exercise these rights by contacting us (see Contact Us below). We’ll verify your request and respond consistent with California law and regulations. California DOJ+2California Privacy Protection Agency+2
11) Colorado Privacy Act (CPA)
If you are a Colorado resident, you may have rights to access, correct, delete, and opt out of targeted advertising and certain profiling. You may also have the right to data portability. We will respond to verifiable requests consistent with the CPA and rules adopted by the Colorado Attorney General. Colorado General Assembly
12) Nevada Residents (NRS 603A)
Nevada residents may submit a verified request directing IntelSafari not to sell personal information as defined by Nevada law. To exercise this right, contact us (see Contact Us). Nevada Legislature+1
13) European Disclosures (GDPR – EEA/UK/CH)
Where the GDPR applies, IntelSafari acts as a controller for processing described in this Policy. We process personal data only where we have a lawful basis, including: consent; contract performance; legal obligation; vital interests; public interest; and legitimate interests not overridden by your rights. You may have rights to access, rectify, erase, restrict or object to processing, and data portability, and to lodge a complaint with a supervisory authority. Where we rely on consent, you may withdraw it at any time without affecting prior processing. GDPR.eu+1
14) Data Retention
We retain personal information for as long as reasonably necessary to provide the Services you request; meet legal, tax, or accounting requirements; resolve disputes; protect our rights; prevent fraud; and perform analytics and improvement.
15) Security (How We Protect Your Information)
We use commercially appropriate administrative, technical, and physical safeguards to help protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Our program aligns with widely recognized frameworks (e.g., NIST Cybersecurity Framework 2.0) and industry standards appropriate to our size and risk profile. Where we accept or process payment cards through partners, those partners are expected to comply with PCI DSS. No security program is perfect, and no method of transmission or storage is 100% secure, but we continuously improve our controls. NIST Publications+2NIST+2
Key controls include (illustrative):
- Access controls (least privilege, role-based access), MFA where appropriate
- Encryption in transit and at rest where appropriate
- Network security (segmentation, firewalls, monitoring)
- Vulnerability and patch management; periodic security testing
- Secure development practices and change management
- Incident response and breach notification procedures
- Vendor risk management and contractual protections
- Workforce security and privacy training
- Backups, disaster recovery, and business continuity planning
If we reasonably believe a security incident has compromised personal information, we will investigate and notify affected individuals and/or authorities as required by law.
16) Payments
Online payments are processed by our third-party payment partners. We do not store full payment card numbers on our systems; we may retain limited tokens or last four digits for records. Payment processing is subject to the payment partner’s terms and privacy policy and applicable security standards (e.g., PCI DSS). PCI Security Standards Council
17) Appeals
If we deny your privacy request (e.g., under CPA or similar laws), you may appeal by replying to our response or contacting us with “Appeal” in the subject line. We will respond within the time required by law with our decision and reasoning. Colorado General Assembly
18) Contact Us
IntelSafari LLC
10401 Montgomery Pkwy NE, Suite 1A
Albuquerque, NM 87111
Toll-free: +1-800-214-7644
Email: info@intelsafari.com
Security Page (Summary for Customers & Partners)
We take the confidentiality, integrity, and availability of your data seriously. Below is a clear-language summary of our security practices.
Our Security Framework
We align our program with the NIST Cybersecurity Framework 2.0 (Identify → Protect → Detect → Respond → Recover). We periodically assess risks, set control objectives, and evaluate effectiveness. NIST Publications
Technical Safeguards
- Encryption: Transport-layer encryption across public networks and encryption at rest where appropriate.
- Access Management: Role-based access, least privilege, multi-factor authentication where appropriate, periodic access reviews.
- Network Defense: Firewalling, segmentation, endpoint protection, logging/monitoring.
- Secure SDLC: Change control, code reviews, vulnerability testing, and timely patching.
- Backups & Resilience: Regular backups, disaster recovery planning, and tested restoration procedures.
Administrative Safeguards
- Policies & Training: Security and privacy policies; workforce training and awareness.
- Vendor Risk: Contracts with security and privacy obligations; due-diligence and periodic reviews.
- Incident Response: Playbooks and on-call procedures to detect, contain, eradicate, and recover; legally required notifications if a breach occurs.
Payment Security
When card data is processed, our payment partners are expected to comply with PCI DSS. We do not store full card numbers. PCI Security Standards Council
Regional Rights & Legal References (Quick Guide)
- California (CCPA/CPRA): Rights to know/access, correct, delete, opt out of “sale”/“sharing,” and limit sensitive data use; non-discrimination for exercising rights. Requests verified before fulfillment. California DOJ+2California Privacy Protection Agency+2
- Colorado (CPA): Rights to access, correction, deletion, portability, and to opt out of targeted advertising and certain profiling; appeals process available. Colorado General Assembly
- Nevada (NRS 603A): Opt-out of “sale” of personal information (as defined by Nevada law). Nevada Legislature
- EU/UK/CH (GDPR): Lawful bases for processing (e.g., consent, contract), and rights of access, rectification, erasure, restriction, portability, and objection; lawful transfer mechanisms for cross-border data. GDPR.eu+1
- Children’s Privacy (U.S. COPPA): Parental notice/consent required to collect personal info from children under 13 online. Federal Trade Commission
Final Notes
- This Privacy Policy works together with IntelSafari’s website Terms of Service and Booking Terms & Conditions (traveler contract).
- For cookie/consent banners and granular preferences, we recommend a self-service “Privacy Choices” page (opt-outs, cookie categories, “Do Not Sell or Share” link for California).
- We recommend recording and honoring opt-outs across systems and partners, especially for targeted advertising and data “sharing/selling” definitions under California law. California DOJ+1
